NOTICE FOR PATIENTS
Winter Resilience Plan
We all know this time of year can be really busy and hard for the whole of the NHS, especially General Practice and A&E.
To help alleviate pressure on Walk-in-Centres and A&E departments Benfield Park is aiming to provide an extended level of same day access to a GP and Nurse Practitioner appointments during the 3 day week between Christmas and New Year.
We will also provide same day access to a GP for children under the age of 5 and increase Practice Nurse appointments from January 2016.
Please ask a receptionist for more details.
Here on our website, you'll find a range of services we offer to provide you with all the help you may need. Our highly skilled medical professionals are dedicated to giving the very best care, advice and support to our patients.
Patient information on plans for collecting anonymous fit note data From January 2016
Sexual Health Drop In Clinic
There will be no Sexual Health Drop In Clinic from 5th January 2016. Patients requesting contraception can book in with the Practice Nurse or GP. Patients requesting STI Screening can contac the Newcroft Centre on 0191 229 2999
Plan to Meet GMS / PMS 2015-16 Contractual Requirement for Patient Online Service
This practice plans to offer the facility for patients to view online, export or print detailed coded information held in their own records from February 2016. These dates are subject to the necessary NHS GP systems and software being available to the practice.
This practice currently offers the facility for patients:
We will publicise and promote our online services to our practice’s patients through the practice website, practice waiting room leaflets, newsletters, posters and the Patient Participation Group by January 2016.
Online Services Records Access ‘It’s your choice’
If you wish to, you can now use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and look at a summary of your medical record online. You can also still use the telephone or call in to the surgery for any of these services as well. It’s your choice.
Being able to see a summary of your record online might help you to manage your medical conditions. It also means that you can even access it from anywhere in the world should you require medical treatment on holiday. If you decide not to join or wish to withdraw, this is your choice and practice staff will continue to treat you in the same way as before. This decision will not affect the quality of your care.
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